Skyryse, Inc. Privacy Policy
Last Updated: February 21, 2024
This privacy policy (the “Policy”) describes how Skyryse, Inc. (collectively, “Skyryse,” “we,” “our,” or “us”) collects, uses, discloses, and otherwise processes the personal information described in this Policy, as well as the rights and choices individuals have regarding such personal information. For information about your privacy choices, please review Section 8. Your Privacy Choices.
Your use of our Services (defined below), and any dispute over privacy, is subject to this Policy and our Terms and Conditions, available at www.skyryse.com/terms.
Table of Contents
- 1. Scope
- 2. Personal Information Collected
- 3. Purposes of Collection and Processing
- 4. Disclosures of Personal Information
- 5. Aggregate and De-identified Information
- 6. Cookies and Tracking
- 7. Advertising and Targeting
- 8. Your Privacy Choices
- 9. Retention
- 10. Children/Minors
- 11. Security
- 12. Third-Party Links
- 13. Changes to this policy
- 14. Contact Us
1. Scope
Except as otherwise described below, this Policy applies to the personal information Skyryse collects and processes related to:
- Users of our website where this policy is posted, including Skyryse.com (the "Site"), our mobile applications, and the services we provide through these, as well as any downloadable software, applications, online services, and other products and services provided by us that display or include a link to this policy (collectively, the "Services");
- Current, former, and prospective customers, vendors, and partners;
- Individuals who register for or participate in our events;
- Individuals who are subscribed to receive news, information, and other communications from us;
- Individuals who participate in contests, sweepstakes, surveys, and research conducted by us; and
- Individuals who communicate with us or otherwise engage with us related to our Services.
Please note that this Policy does not apply to the personal information that we collect and process about Skyryse employees, contractors, or personnel.
2. Personal Information Collected
As further described below, we collect personal information directly from individuals, as well as from third parties, and automatically related to the use of our Services or other interactions with us.
Personal Information Collected Directly from Individuals. The personal information we collect from you depends on how you use our Services or otherwise interact or engage with us, but generally includes:
- Account Information. When you register for an account through the Services or otherwise create a customer profile with us, we collect certain information from you, such as your name, email address, phone number, pilot license no. and/or certifications, height, weight, flight experience, as well as any other personal information you submit to us through your account.
- Identifiers/contact information. When you contact us, including via email or phone, we may collect certain personal information from you, such as your name, phone number, email address, and any personal information that you otherwise submit to us, including through our reservation form.
- Payments and Purchases. When you make a purchase or reservation, we may collect certain purchase and payment information, such as the type of credit card/payment, the last four digits of your payment card, the product or service purchased, and your shipping and billing address. We also maintain records about your past purchases.
- Communications and interactions. When you email, call, or otherwise communicate with us or members of our team, we collect and maintain a record of your communications. We also maintain records of communications and information that you may post on our social media channels and information you provide to us related to any customer support requests.
- Survey responses. When you fill out our surveys, we may collect your survey responses, including information regarding demographics, preferences, and your opinion about our Services. Participation in our surveys is voluntary.
- Sweepstakes, contests, and promotions. If you participate in our sweepstakes, contests, or promotions, we may collect your name, age, email address, and other registration information related to our sweepstake, contests, and promotions.
- Professional information. When you work with us in your professional capacity, we may collect the business’s name, mailing address, and phone number, as well as your email address and your position with the business. When you apply for a position of employment with us, we may collect certain professional information from you such as your employment history, experience and references.
- Job applicant information. When you apply for a position of employment with us, we may collect your name, contact information, Social Security Number, driver’s license number, language(s), relevant skills, protected classifications (including but not limited to race, age, sex, disability, citizenship status, military/veteran status, and medical information), job preferences, career aspirations, and related information. We may also collect your resume and cover letter, as well as information you share with us during an interview.
- Educational information. When you apply for a position of employment with us, we may collect information such as your degrees earned, educational institution attended, training records, or other information about your educational history or background.
- Events and other requests. If you register for or attend an event, webinar, or speaking engagement that we host or sponsor, we may collect personal information related to your registration for and participation in such event. When you fill out a ‘Contact Us’ form, signup for our mailing lists, or otherwise request information from us, we collect and maintain records of your requests.
- Other information. Depending on your interactions with us, we may collect additional information such as personal information related to your interactions with our Services.
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Personal Information from Third Parties. We may collect personal information about you from third-party sources, such as public databases, joint marketing partners, social media platforms, or other third parties.
- We may receive lead and prospect information from third parties about prospective customers who may be interested in our Services.
- If you post information about us or engage with us on third-party platforms, such as through your social media account, we may collect personal information about you from that third-party platform or account (e.g., your social media username and/or handle). These third-party platforms and services control the information that they collect and share about you. For information about how they may use and disclose your information, including any information you make public, please consult their respective privacy policies.
Personal Information Collected Automatically. We automatically collect and derive personal information related to your use of our Services and your interactions with us. Such information may include:
- Device and browsing information. We use cookies, log files, pixel tags, and other tracking technologies to automatically collect information when users access or use our Services. We may collect IP address, general location information, domain name, page views, date and time stamps, browser type, device type, device manufacturer, device ID, Media Access Control (MAC) address, screen resolution, Internet service provider, referring and exiting URLs, operating system name and version, language preferences, clickstream data, and similar device and usage information. For more information, see Section 6 Cookies and Tracking.
- Activities and usage. We also collect activity information related to your use of the Services, such as information about links clicked, searches, features used, items viewed, and time spent within the Services.
- Location Information. We may collect or derive location information about you, which may include precise location, such as through your IP address.
3. Purposes of Collection and Processing
Generally, we collect, use, and otherwise process the personal information that we collect for the following purposes
- Providing Services and support. To provide our products and operate our Services; to communicate with you about your use of our products and Services and to send you administrative information; to provide troubleshooting and technical support; to respond to your inquiries, fulfill your orders and requests, process your payments, and communicate with you; and for similar service and support purposes.
- Responding to inquiries. To respond to your questions and fulfill your orders and requests.
- Analytics and improvement. To better understand how users access and use our Services, products, and offerings, and for other research and analytical purposes, such as to evaluate and improve our Services and business operations, to develop Services and features, and for internal quality control and training purposes.
- Customization and personalization. To tailor the content that we may send you and that we may display on the Services, including to offer location customization and personalized help and instructions, and to otherwise personalize your experience.
- Marketing and advertising. For marketing and advertising purposes. For example, to send you information about our products and Services, such as offers, promotions, newsletters, and other marketing content, as well as any other information that you sign up to receive. We also may use certain personal information that we collect to manage and improve our advertising campaigns so that we can better reach individuals with relevant content.
- Planning and managing events. For event planning and management, including registration, attendance, connecting you with other event attendees, and contacting you about relevant events and Services.
- Administering our promotional programs. To administer and facilitate our promotional programs, such as our referral program and our exclusive waitlists.
- Research and surveys. To administer surveys, such as for market research, customer satisfaction purposes or improving our products and Services; to conduct statistical and data analytics; and for other similar purposes. Evaluating your application for employment. To review, assess, recruit, consider or otherwise manage applicants, candidates and job applications.
- Security and protection of rights. To protect our Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions or this Policy.
- Legal proceedings and obligations. To comply with the law and our legal obligations, to respond to legal process and related legal proceedings.
- General business and operational support. To consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions, and related to the administration of our general business, accounting, auditing, compliance, recordkeeping, and legal functions.
4. Disclosures of Personal Information
Generally, we disclose the personal information that we collect to provide our Services, respond to and fulfill your orders and requests, as otherwise directed or consented to by you, and for other purposes otherwise described in this Policy, including:
- Services and support. To provide and operate our products and Services, communicate with you about your use of the Services, provide troubleshooting and technical support, respond to your inquiries, fulfill your orders and requests, process your payments, and for similar service and support purposes.
- Analytics and improvement. To better understand how users access and use the Services and our products and offerings, and for other research and analytical purposes, such as to evaluate and improve our products, Services, and business operations, to develop our products, Services, and features, and for internal quality control and training purposes.
- Marketing, advertising, and campaign management. We may disclose certain information that includes personal information to third-party advertising network providers, sponsors, and/or traffic measurement services, who may use this information to improve and measure the effectiveness of our advertisements and those of third parties. For more information, see Section 6 Cookies and Tracking.
- In support of business transfers. If we, our affiliates, or subsidiaries are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, whether as part of a bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. We may also share certain personal information as necessary prior to the completion of such a transfer or corporate transactions such as financings or restructurings, to lenders, auditors, and third-party advisors, including attorneys and consultants, as part of due diligence or as necessary to plan for the transfer.
- Compliance, governance, and legal requirements. To comply with our legal and compliance obligations and to respond to legal process and related legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements. We may also disclose information, including personal information, related to litigation and other legal claims or proceedings in which we are involved, as well as for our internal accounting, auditing, compliance, recordkeeping, and legal functions. In addition, we may disclose the names of sweepstakes and contests winners, in accordance with applicable law.
- Security and protection of rights. To protect the Services and our business operations; to prevent and detect fraud, unauthorized activities and access, and other misuse; where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our Terms and Conditions or this Policy.
We may disclose and make available personal information for the purposes described above to third parties, which may include:
- Vendors and service providers: We may disclose the personal information that we collect to our service providers, processors, and others who perform functions on our behalf or provide us services. These may include, for example, service providers that host or operate our Services, payment processors, analytics providers, information technology service providers, customer service vendors, consultants, auditors, and legal counsel.
- Our affiliates. We may disclose personal information we collect to our affiliates or subsidiaries, who will use and disclose this personal information in accordance with the principles of this Policy.
- Business partners. We may disclose personal information to our business partners, such as our warranty partners and manufacturing partners, for purposes of warranty and/or service processing.
- Third-party platforms, providers, and networks. We may disclose or make available personal information to the third-party platforms and vendors that we use to provide or make available certain features or portions of the Services, or as necessary to respond to your requests. We may also make certain information (such as browsing information) available to third parties in support of our marketing, advertising, and campaign management.
- Other Service users. If you choose to post to our Services, including without limitation, reviews and comments, your username and any information you post will be available to other users of the Service.
- Others as permitted or required by applicable law. We may disclose personal information to third parties to the extent permitted or required by applicable law. This may include regulators, government entities, and law enforcement. It may also include certain disclosures that we are required to make, such as the names of sweepstakes and contest winners.
- Security and protection of rights. We may disclose your personal information when we believe it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms and Conditions or this Policy, or as evidence in litigation in which we are involved.
5. Aggregate and De-Identified Information
To the extent permitted by applicable law, we may use and disclose aggregated information or deidentified information related to our business and the Services for quality control, analytics, research, development, and other purposes. We may also share de-identified information, which is no longer reasonably linkable to an identifiable individual, with third parties who have committed not to attempt to re-identify such data.
